Get In Touch
+126 29 169 521
+126 52 020 621
support@vanillacandles.store
Venice Street, Sahloul 4054 Sousse, Tunisia
FAQ!
The burning time of our scented candles varies depending on the size of the candle. Generally, our candles have a burning time of approximately XX hours. However, it is important to follow the usage and safety instructions provided with each candle to optimize its lifespan.
We understand that choosing a fragrance can be a personal decision. To assist you, we provide detailed descriptions of each fragrance on our website. Additionally, we also offer samples of our scented candles so that you can try them at home before making a final decision.
Yes, we offer customization options for scented candles. You can contact us to discuss your specific needs, such as custom fragrance requests, personalized labels for special events, or wholesale orders. We would be delighted to assist you in creating unique candles according to your preferences.
At Vanilla Candles Store, we prioritize the use of high-quality natural waxes, such as soy wax and beeswax. These waxes are environmentally friendly, burn cleanly, and provide excellent fragrance throw.
To ensure an optimal experience, we recommend trimming the candle wick to approximately 0.5 cm before each use. This will promote better burning and prevent black smoke from forming. Additionally, make sure to allow the candle to burn until the entire surface becomes liquid during the first use to prevent tunneling.
We are committed to providing high-quality products. If you are not completely satisfied with your purchase, please contact us within XX days of receiving your order. We will review your request, and depending on the circumstances, we may offer an exchange or refund. For more details, please refer to our return and refund policy on our website.
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